Every referral handled. Every family welcomed. Zero manual entry.

Home Care Support combines nurses and automation to screen, accept, and prepare every referral, so your clinicians can focus on care.

Meet Our Nurses See Pricing

Portal and eFax referrals
Zero manual EMR entry
Nurse-led, start to SOC

Smiling intake nurse in teal scrubs talking with a family on her headset

Intake support for home health and hospice teams

Built for Medicare-certified agencies
Home health and hospice
Works with your EMR
Nurse-led intake

The intake problem

Intake is where good referrals get lost

Your clinicians should be with patients, not chasing paperwork.

Referrals pile up
New referrals land across hospital portals and eFax, and someone has to watch them all.
Packets get retyped
Staff rekey discharge packets into the EMR line by line.
Hours lost to voicemail
Intake nurses call families again and again and leave message after message.
Families feel rushed
The first conversation happens in a hurry, and families feel unheard.
Good referrals slip away
While your team catches up, faster competitors accept the patient.

How it works

From referral to SOC visit, handled

Nurses and automation work together on every referral, from the first fax to the first visit.

1
A referral arrives
From a provider referral portal or by eFax. Our automation watches both.
2
We screen it
Insurance and network status, clinical fit with your agency, and field staff capacity near the patient's home.
3
We accept and populate your EMR
We respond through the portal or by eFax, then parse the documents into your EMR. No manual entry.
4
Our nurses prepare the SOC visit
We connect with the discharge nurse and the family, so your clinician walks in ready.

Services

Three levels of intake support

Each level includes everything in the one before it. Start where your agency needs help most.

Basic$20 per referral

Automated Referral Intake

Every referral screened, accepted, and in your EMR without anyone retyping it.

Automation on top of your provider referral portals and incoming eFax
Every referral screened before acceptance
- Insurance verification and in-network confirmation
- Referral accuracy
- Clinical situation matched to your agency's capabilities
- Capacity, by geolocating the patient's home against your field staff
Accepted through the portal or by eFax response
Discharge notification and documentation parsed into your EMR
Zero manual entry

Nurse on the phone taking notes on a referral packet

Professional$35 per referral

Nurse-Led Intake & SOC Prep

Our nurses close the gaps with discharge teams and families, then prepare the SOC visit.

Everything in Basic
Our nurse contacts the discharge nurse as needed
Outreach to the patient or caregiver to prepare and schedule the SOC visit
Our signature Personal Welcome for every family

See the Personal Welcome

Home health nurse at a kitchen table listening to a patient and his daughter

Premium$45 per referral

24/7 Nurse Hotline

A live nurse for your patients and caregivers nights, weekends, and holidays.

Everything in Professional
Live on-call nurse hotline nights and weekends, 24/7/365
Any patient or caregiver can reach a nurse for triage
Transportation scheduling and one-off requests

On-call nurse wearing a headset taking an evening call

Included in Professional

The Personal Welcome

Every family hears from a nurse first. Not a voicemail, not a form.

1
Within minutes of acceptance, your dedicated nurse records a personal welcome on your agency's behalf, informed by the discharge information.
2
The caregiver gets a text with your agency's dedicated number.
3
When they call, the system recognizes them, confirms identity with a date of birth check, and plays the welcome.
4
A guided intake conversation verifies discharge details, home conditions, conditions identified at discharge, and any other concerns.
5
A complete patient and home profile is written into your EMR.

Family caregiver smiling on a phone call at home while her mother rests nearby

Why it matters

Families call back when it suits them
Nurses stop wasting time on voicemail
Families feel heard from the first call
You can plan and staff the SOC visit precisely

Pricing

Simple pricing, per referral

Pay for the referrals we handle. No long setup projects. Works with your EMR.

Basic
$20per referral
Automated Referral Intake
Every referral screened, accepted, and in your EMR without anyone retyping it.
Book a Call
Professional
Includes Personal Welcome
$35per referral
Nurse-Led Intake & SOC Prep
Our nurses close the gaps with discharge teams and families, then prepare the SOC visit.
Book a Call
Premium
$45per referral
24/7 Nurse Hotline
A live nurse for your patients and caregivers nights, weekends, and holidays.
Book a Call

Compare what's included

Features included in each Home Care Support tier
Feature	Basic$20	Professional$35	Premium$45
Automation on your referral portals and eFax	Included	Included	Included
Insurance verification and in-network confirmation	Included	Included	Included
Referral accuracy check	Included	Included	Included
Clinical fit matched to your capabilities	Included	Included	Included
Capacity check against field staff near the patient	Included	Included	Included
Acceptance through the portal or eFax	Included	Included	Included
Discharge documents parsed into your EMR	Included	Included	Included
Zero manual entry	Included	Included	Included
Discharge nurse contact as needed	Not included	Included	Included
Patient and caregiver outreach to schedule the SOC visit	Not included	Included	Included
Personal Welcome with your dedicated number	Not included	Included	Included
Guided intake call and patient home profile in your EMR	Not included	Included	Included
Live on-call nurse hotline, 24/7/365	Not included	Not included	Included
Nurse triage for any patient or caregiver	Not included	Not included	Included
Transportation scheduling and one-off requests	Not included	Not included	Included

Talk to us about your referral volume.

Book a Call

Our nurses

Real nurses, dedicated to your agency

Our nurses know home health and hospice. They work as an extension of your team.

A network of fully vetted, certified, and managed nurses experienced in home care
Every agency gets a dedicated nurse and a dedicated phone number
Our nurses give clinical guidance where it's needed

Meet Our Nurses

Nurse profile coming soon
Credentials · Years in home care
A short note from this nurse will appear here.
Nurse profile coming soon
Credentials · Years in home care
A short note from this nurse will appear here.
Nurse profile coming soon
Credentials · Years in home care
A short note from this nurse will appear here.
Nurse profile coming soon
Credentials · Years in home care
A short note from this nurse will appear here.

Why Home Care Support

Why agencies choose us

We take on the back office so your team can deliver more care to more patients.

Home health nurse welcomed at the front door by a patient and her son

01
Higher-quality intake at lower cost
Every referral gets the same careful screening, priced per referral.
02
Faster speed to accept
Referrals are screened and answered quickly, before a competitor says yes.
03
Zero manual entry
Discharge documents go straight into your EMR. Nobody retypes a packet.
04
Works across every EMR
We fit the system you already use. No long setup project.
05
A warmer first experience for families
Families get a personal welcome and call back when it suits them.
06
Nurses focused on patients
Your clinicians spend their time on care, not paperwork.

About us

Invest in your nurses, not your back office

Our mission is simple. Get the back office out of the way so nurses can provide more care.

Home Care Support is your partner for delivering more care to more patients. We pair experienced home care nurses with automation that handles the intake work nobody went to nursing school for.

"A short note from our founder will appear here."

Founder name

Nurse holding an older woman's hand as they share a laugh in her living room

Nurses first.
Nurses do their best work with patients. We protect that time.
Families heard.
Every family deserves a calm, personal first conversation.
Back office out of the way.
Intake should run quietly in the background, every time.

FAQ

Questions agencies ask us

Don't see yours? Ask us on a call.

We work across every EMR. Discharge notifications and documents are parsed into the system you already use, with no long setup project. Tell us your EMR on the call and we'll walk through how it fits.

Book a call

We're here to prove ourselves.

Meet our nurses and our team. Let's talk about how you can streamline and grow your agency.

Online booking opens soon

Send the form and we'll reach out to set a time that works for you.

Every referral handled. Every family welcomed. Zero manual entry.

Intake is where good referrals get lost

Referrals pile up

Packets get retyped

Hours lost to voicemail

Families feel rushed

Good referrals slip away

From referral to SOC visit, handled

A referral arrives

We screen it

We accept and populate your EMR

Our nurses prepare the SOC visit